The SE help line number is (858) 790-7529.
FREE TRIAL ACCOUNTS CAN NOT LINK A SE ACCOUNT!
CANCELING A SE ACCOUNT WILL MAKE YOUR POL ACCOUNT UNPLAYABLE IF YOU LINKED IT!
YOU CAN NOT EQUIP, BAZZAR, OR USE ITEMS FROM YOUR MOG SATCHEL.
ONE security token can be registered to ONE Square Enix account PERIOD!
Multiple security tokens cannot be registered to a single Square Enix account, and a single security token cannot be registered to multiple Square Enix accounts.
1. Create a SE account here.
http://account.square-enix.com/regist/2. Log into SE account here.
https://secure.square-enix.com/account/app/svc/login?cont=account3. Click Link Settings on the left hand side menu. Put in your POL ID/Password to link your SE account to your POL account. Review the information and click add.
4. Go into POL and click your name on the member list. Go to settings and enter your SE account name in the appropriate box.
Please note you are now required to save your POL password.5. Every time you log in now you will be required to put in your SE Account password, you can not save your SE password.
Please note this page is totally different and you are not required to sign up here.
http://member.square-enix.com/na/ONCE YOU GET YOUR TOKEN FOLLOW THESE STEPS1. Log into the SE account web site.
https://secure.square-enix.com/account/app/svc/login?cont=account2. Once logged in select "Security Expansion" from the menu on the left. Next, select "Security Token Usage Settings."
3. Scroll down and check the "accept the terms of service agreement", then click next.
4. Enter the 10 digit serial number on the back of your security token. Press the button on your security token and enter the 6 digit one time password.
5. Your security token is now linked to your SE/POL account. You can access your Mog Satchel from the Main Menu > View House > Mog Satchel or you can type "/satchel".
6. If you seem to be having trouble accessing your mog satchel, try logging all the way out of FFXI/POL. Sometimes it may take up to 30 minutes to access your mog satchel, due to the mass of people linking satchels.
Hopefully this will make things less confusing for everyone.
I've Attached a FAQ from the POL page below.
FAQ
Q If I have multiple PlayOnline IDs, will I need a different security token for each of these IDs?A No, up to 10 PlayOnline IDs can be linked to a single Square Enix account.
If you set up a security token for your Square Enix account, you will be able to use it for all of the PlayOnline IDs linked to that account.
Q Can I stop using my security token if I don't want to use it anymore?A You can remove your Square Enix security token from your account using the Square Enix Account Management System, but once you have done so, you will never be able to use it again.
Q If I remove my Square Enix security token, will I still be able to obtain a Mog Satchel?A Characters from PlayOnline IDs that are linked to a Square Enix account will not be able to acquire a Mog Satchel after the security token has been removed. Existing Mog Satchels will not be affected. YOUR SATCHEL WILL CONTINUE TO GROW THROUGH GOBBY BAG QUESTS EVEN IF YOU DEACTIVATE IT.
Q What do I have to do to obtain a Mog Satchel?A Each of your characters can obtain a Mog Satchel by registering a Square Enix security token to the Square Enix account your PlayOnline IDs are linked to.
Q Can all of my characters obtain a Mog Satchel?A All characters on a PlayOnline ID using a security token can obtain a Mog Satchel.
Q What do I do if my security token is lost or broken?A Please contact the Information Center immediately. As soon as we have confirmed that you are the account holder, we will remove the security token settings from your account.
If you have a defective token that breaks within 7 days, or your battery wears out within 3 months they will replace it free of charge.Q Is security token usage restricted by region?A No, security token usage is not restricted by region. However, you can only link Square Enix accounts and PlayOnline IDs that are from the same region. If you have a North American PlayOnline ID, please obtain a North American Square Enix account.