POL-0011 Error.

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2010-06-21
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POL-0011 Error.
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By SkyFrog 2020-03-26 20:25:58  
In game /search is failing so we may not be out of the woods yet! :(
 Bahamut.Neb
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サーバ: Bahamut
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user: Neb
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By Bahamut.Neb 2020-03-26 20:25:58  
Happened again cant get back in im getting POL-1160
 Asura.Slyshenx
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By Asura.Slyshenx 2020-03-26 20:30:19  
FFXI finally caught that rona...

*plays world's smallest violin*
 Quetzalcoatl.Raesvelg
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By Quetzalcoatl.Raesvelg 2020-03-26 20:31:24  
Got booted, 20 minutes to log back in, play for 10 minutes, booted again, can't log into POL at all.

Reckon I'm done for the night.
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By SkyFrog 2020-03-26 20:32:00  
Trace Route before R0:
C:\>tracert -4 202.67.54.123

Tracing route to 202.67.54.123 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms RT-AC68U-3C18 [192.168.1.1]
2 1 ms <1 ms <1 ms 10.0.0.1
3 9 ms 22 ms 8 ms *.*.*.*
4 10 ms 9 ms 9 ms *.*.*.*
5 10 ms 9 ms 8 ms po-2-rur102.bellevue.wa.seattle.comcast.net [69.139.160.26]
6 11 ms 11 ms 11 ms be-103-ar01.seattle.wa.seattle.comcast.net [69.139.164.77]
7 13 ms 12 ms 9 ms be-33650-cr01.seattle.wa.ibone.comcast.net [68.86.93.165]
8 12 ms 11 ms 10 ms be-10846-pe01.seattle.wa.ibone.comcast.net [68.86.86.90]
9 11 ms 13 ms 10 ms be3014.ccr21.sea02.atlas.cogentco.com [154.54.11.229]
10 29 ms 32 ms 29 ms be3717.ccr22.sfo01.atlas.cogentco.com [154.54.86.209]
11 31 ms 28 ms 29 ms be3670.ccr41.sjc03.atlas.cogentco.com [154.54.43.14]
12 137 ms 136 ms 136 ms be3696.ccr21.tyo01.atlas.cogentco.com [154.54.86.138]
13 137 ms 147 ms 142 ms be3723.rcr51.b060372-1.tyo01.atlas.cogentco.com [154.54.87.190]
14 137 ms 135 ms 136 ms square-enix.demarc.cogentco.com [154.18.1.146]
15 116 ms 115 ms 116 ms 61.195.56.165
16 148 ms 137 ms 137 ms 219.117.144.74
17 135 ms 133 ms 133 ms 219.117.144.53
18 137 ms 135 ms 137 ms 219.117.146.141
19 138 ms 137 ms 137 ms 219.117.147.42
20 138 ms 137 ms 135 ms 202.67.54.123

Trace complete.



Trace Route after R0:

C:\>tracert -4 202.67.54.123

Tracing route to 202.67.54.123 over a maximum of 30 hops

1 <1 ms <1 ms 1 ms RT-AC68U-3C18 [192.168.1.1]
2 1 ms 1 ms 1 ms 10.0.0.1
3 8 ms 9 ms 10 ms *.*.*.*
4 10 ms 8 ms 8 ms *.*.*.*
5 9 ms 9 ms 10 ms po-2-rur102.bellevue.wa.seattle.comcast.net [69.139.160.26]
6 12 ms 11 ms 8 ms be-103-ar01.seattle.wa.seattle.comcast.net [69.139.164.77]
7 13 ms 11 ms 11 ms be-33650-cr01.seattle.wa.ibone.comcast.net [68.86.93.165]
8 12 ms 11 ms 11 ms be-10846-pe01.seattle.wa.ibone.comcast.net [68.86.86.90]
9 12 ms 12 ms 12 ms be3014.ccr21.sea02.atlas.cogentco.com [154.54.11.229]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.

For me, it seems to be crapping out on the cogentco pipeline from Seattle to SFO.
 Bahamut.Myetaii
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By Bahamut.Myetaii 2020-03-26 20:32:25  
I didn't even get the R0 this time around. I was just booted while running.
 Asura.Slyshenx
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By Asura.Slyshenx 2020-03-26 20:34:17  
Bahamut.Myetaii said: »
I didn't even get the R0 this time around. I was just booted while running.

Same, was an instant disconnect.
 Valefor.Erhagorn
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By Valefor.Erhagorn 2020-03-26 20:37:42  
I'm in PA on Verizon, happening to me as well
 Asura.Slyshenx
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By Asura.Slyshenx 2020-03-26 20:38:17  
Valefor.Erhagorn said: »
I'm in PA on Verizon, happening to me as well

Oregon - Comcast
 Asura.Zekie
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By Asura.Zekie 2020-03-26 20:39:20  
all my alts cannot log in, but my main is fine.

im in pa with Verizon.
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By SkyFrog 2020-03-26 20:39:23  
As if it weren't obvious:

Washington state - Comcast
 Odin.Drakenv
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By Odin.Drakenv 2020-03-26 20:39:33  
Been sitting on ffxi forum page loading for 5 mins just got to halfway mark. Tried random other sites no issues.... sounds like SE end.
 Asura.Slyshenx
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By Asura.Slyshenx 2020-03-26 20:44:19  
Odin.Drakenv said: »
Been sitting on ffxi forum page loading for 5 mins just got to halfway mark. Tried random other sites no issues.... sounds like SE end.

Definitely sounds like it. Nothing else was affected by internet so had to have been something over there. Wonder who tripped over the cord. >.>

All might be good now, though.
 Odin.Drakenv
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By Odin.Drakenv 2020-03-26 20:45:56  
Yeah forum back up pending to see if it messes up again before I post.
 Shiva.Applesmash
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user: Hyriu
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By Shiva.Applesmash 2020-03-26 20:55:08  
Got back in again and R0ing again, guess I'll go do something else
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By Viciouss 2020-03-26 20:55:21  
I logged on long enough to type out "back" then instantly R0
[+]
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By SkyFrog 2020-03-26 20:57:41  
I'm seeing POL-0006, POL-2059 and POL-3100 now!
 Lakshmi.Buukki
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サーバ: Lakshmi
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By Lakshmi.Buukki 2020-03-26 21:00:04  
Getting same error. Was online, got booted on zone, trying to log in now and getting same error. Can use all other internet activity.
 Asura.Slyshenx
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By Asura.Slyshenx 2020-03-26 21:02:06  
A friend mentioned that this is also happening to some people on FFXIV
 Siren.Quagmire
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By Siren.Quagmire 2020-03-26 21:02:20  
Not an internet issue other games load fine. Alt was logged in just fine till I swapped to tethering the net. Soooooo, server throttle; final answer!
 Valefor.Erhagorn
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By Valefor.Erhagorn 2020-03-26 21:04:34  
I got back in for about 10 min, timed out zoning into Rabao. Just got a Version Update failed message.
 Lakshmi.Buukki
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By Lakshmi.Buukki 2020-03-26 21:11:02  
Just got back on. Not sure if it's fixed or if its due to my VPN. Just reset it and tried in a few minutes and it worked.
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By Viciouss 2020-03-26 21:17:19  
Valefor.Erhagorn said: »
I got back in for about 10 min, timed out zoning into Rabao. Just got a Version Update failed message.

Same, just happened to me. Standing in Mhaura, R0
 Lakshmi.Buukki
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サーバ: Lakshmi
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By Lakshmi.Buukki 2020-03-26 21:19:03  
Just kicked me from game as soon as I zoned out. Gfn
 Asura.Samuriko
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By Asura.Samuriko 2020-03-26 21:19:16  
Same error/situation for more than an hour now, from Montreal Canada
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By SkyFrog 2020-03-26 21:20:07  
Error code #5 of the evening! lol..

Error Code: POL-1036
Connection cancelled.
 Bismarck.Firedemon
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By Bismarck.Firedemon 2020-03-26 21:21:23  
COVID-19 error
[+]
 Ragnarok.Soyven
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By Ragnarok.Soyven 2020-03-26 21:21:36  
Get used to the d/c's, covid has ravaged the land and there's no one in the building to dust off the servers
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By SkyFrog 2020-03-26 21:33:46  
I'm back in game. Let's hope the infrastructure instability is over!
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By Aquatiq 2020-03-26 23:53:18  
Asura.Theringer said: »
What an absoloute *** joke!!

Contacted chat support.. They took the call, I told the agent my issue...

"Thats simply a connection problem" - Yeah.. thats why I said "I cant connect"

I explain people been havin the same issue & that I still cant get on.. The response I got was:

"I will send you a troubleshooting document, if it doesnt work, come back tomorrow. Were closed" - Dont take a call if your not gonna *** help. /rage

Could have been worse, they could outsource to India
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