By Ragnarok.Anye 2010-07-03 01:24:49
Sooorry, this should have been addressed long ago.
There's a bit of a minor glitch that affects a few people at a time where the amount of new messages on the notifier and the amount of new messages in your mailbox don't match. Scragg, as far as I'm aware, can only fix this manually, but it only affects a few people at a time.
Also, you may need to set your default character under "Edit Account." That might help a bit, otherwise all new messages to other alternate characters under the same account will get sent to your email, and show up as a red number in parentheses when you check your mbox and click on the drop-down menu on the upper-left.
Hope this helped :)