Another price increase from Optimun online. They decided to increase my internet speed without my request in order to justify the hike, but here is the catch they didn't actually increased my internet speed.
Every year they are trying to increase their profit by coming out with nonsense justification, they "increase" their internet service speed and force their customers that don't have any other service option in their area to deal with it. Now they don't give you a choice on lower speed to pay less. I was force to go from 30 to 50, from 50 to 100 and now to 200 mbits and every time they eliminate the lower speed so you can't go back.
They increased to 200 mbits a year ago and didn't notice till today because my bill increased. Like many I don't get paper bills so I don't see the break down before I pay, I just see the balance and pay it.
I usually do speed check when my internet start acting up and for the pass year my internet speed has been 90-100 mbits. After I saw the bill I did a speed test and guess what, 90-100 mbits. They did the same when they increased my speed from 50-100 and I had to call when 3 months into the so call increase I didn't notice any difference in speed. This is getting charge for service not provided.
I'm posting this for the people to notice the trend optimun is trying to impose on us. They have a monopoly in areas of Brooklyn and Bronx. People aren't buying their TV and phone service because there are many others that provide better service than they do and their only money maker is their internet service because people don't have a choice.
So check your internet speed and bill to see what you are paying for.
Please share this information and wish me luck, I'm about to call them.