Did a lot of searches and can't find anyone with the exact issue as me (or i'm just not searching the right key words)
99% of the time after I log on another character, one of the boxes (sometimes the new one sometimes the old one) would freeze and I need to quit it and relog but it will fine afterwards. This issue seems to occur every single time after the first character is logged meaning every time I decide to log on after logging everyone off.
My event viewer took me to this file but I can't work out the problem from just the list maybe someone else can.
Version=1
EventType=AppHangB1
EventTime=131424500162013659
ReportType=3
Consent=1
UploadTime=131424501480962372
ReportStatus=268435456
ReportIdentifier=bc565445-1aef-4502-970d-7a6509727ea2
IntegratorReportIdentifier=5b699bb1-ec10-428d-9d7a-726ee9c83824
Wow64Host=34404
Wow64Guest=332
NsAppName=pol.exe
AppSessionGuid=00002258-0001-0007-9f92-b791e2e9d201
TargetAppId=W:000006c5189f599efece12014ab93b2b789100000904!0000bf23f00a1421e2822867208407ed998b748f5643!pol.exe
TargetAppVer=2011//08//05:11:02:52!1a551d!pol.exe
BootId=4294967295
TargetAsId=239
Response.BucketId=124ce8d5e23b10ebe993b59ebdd75315
Response.BucketTable=5
Response.LegacyBucketId=129242962151
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=pol.exe
Sig[1].Name=Application Version
Sig[1].Value=1.18.13.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4e3bcddc
Sig[3].Name=Hang Signature
Sig[3].Value=ddb6
Sig[4].Name=Hang Type
Sig[4].Value=134217728
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=ddb6436683a0d6116ce1687b8671134b
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=6b82
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=6b82d3495db06b729df0b3b978af2fdd
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=ddb6
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=ddb6436683a0d6116ce1687b8671134b
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=6b82
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=6b82d3495db06b729df0b3b978af2fdd
UI[3]=PlayOnline Viewer is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\pol.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[5]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[6]=C:\Windows\System32\msvcrt.dll
LoadedModule[7]=C:\Windows\System32\USER32.dll
LoadedModule[8]=C:\Windows\System32\win32u.dll
LoadedModule[9]=C:\Windows\System32\GDI32.dll
LoadedModule[10]=C:\Windows\System32\gdi32full.dll
LoadedModule[11]=C:\Windows\System32\msvcp_win.dll
LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
LoadedModule[13]=C:\Windows\System32\SHELL32.dll
LoadedModule[14]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[15]=C:\Windows\System32\shcore.dll
LoadedModule[16]=C:\Windows\System32\RPCRT4.dll
LoadedModule[17]=C:\Windows\System32\SspiCli.dll
LoadedModule[18]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[19]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[20]=C:\Windows\System32\sechost.dll
LoadedModule[21]=C:\Windows\System32\combase.dll
LoadedModule[22]=C:\Windows\System32\windows.storage.dll
LoadedModule[23]=C:\Windows\System32\advapi32.dll
LoadedModule[24]=C:\Windows\System32\shlwapi.dll
LoadedModule[25]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[26]=C:\Windows\System32\powrprof.dll
LoadedModule[27]=C:\Windows\System32\profapi.dll
LoadedModule[28]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[29]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[30]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[31]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule[32]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[33]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[34]=C:\Windows\SYSTEM32\sfc_os.DLL
LoadedModule[35]=C:\Windows\System32\IMM32.DLL
LoadedModule[36]=C:\Windows\System32\ole32.dll
LoadedModule[37]=C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\PolHook.dll
LoadedModule[38]=C:\Windows\SYSTEM32\DDRAW.dll
LoadedModule[39]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[40]=C:\Windows\SYSTEM32\DCIMAN32.dll
LoadedModule[41]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[42]=C:\Program Files (x86)\Windower4\Hook.dll
LoadedModule[43]=C:\Windows\System32\WS2_32.dll
LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15063.0_none_d802f55807fa1ec7\gdiplus.dll
LoadedModule[45]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[46]=C:\Windows\SYSTEM32\d3d8.dll
LoadedModule[47]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[48]=C:\Windows\SYSTEM32\d3d8thk.dll
LoadedModule[49]=C:\Windows\SYSTEM32\dinput8.dll
LoadedModule[50]=C:\Windows\system32\uxtheme.dll
LoadedModule[51]=C:\Windows\System32\clbcatq.dll
LoadedModule[52]=C:\Windows\system32\winbrand.dll
LoadedModule[53]=C:\Windows\SYSTEM32\dsound.dll
LoadedModule[54]=C:\Windows\System32\MSCTF.dll
LoadedModule[55]=C:\Windows\SYSTEM32\msiltcfg.dll
LoadedModule[56]=C:\Windows\SYSTEM32\msi.dll
LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f\Comctl32.dll
LoadedModule[58]=C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\viewer\com\polcore.dll
LoadedModule[59]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[60]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[61]=C:\Windows\System32\WINTRUST.dll
LoadedModule[62]=C:\Windows\System32\MSASN1.dll
LoadedModule[63]=C:\Windows\System32\CRYPT32.dll
LoadedModule[64]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[65]=C:\Windows\SYSTEM32\D3DIM700.DLL
LoadedModule[66]=C:\Windows\System32\MMDevApi.dll
LoadedModule[67]=C:\Windows\System32\PROPSYS.dll
LoadedModule[68]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[69]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[70]=C:\Windows\SYSTEM32\AVRT.dll
LoadedModule[71]=C:\Windows\System32\NSI.dll
LoadedModule[72]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[73]=C:\Windows\System32\Windows.UI.dll
LoadedModule[74]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[75]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[76]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[77]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[78]=C:\Windows\SYSTEM32\usermgrcli.dll
LoadedModule[79]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[80]=C:\Windows\system32\napinsp.dll
LoadedModule[81]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[82]=C:\Windows\system32\NLAapi.dll
LoadedModule[83]=C:\Windows\System32\mswsock.dll
LoadedModule[84]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[85]=C:\Windows\System32\winrnr.dll
LoadedModule[86]=C:\Windows\System32\wshbth.dll
LoadedModule[87]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[88]=C:\Windows\System32\rasadhlp.dll
LoadedModule[89]=C:\Windows\SYSTEM32\sxs.dll
LoadedModule[90]=C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI\FFXi.dll
LoadedModule[91]=C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI\FFXiMain.dll
LoadedModule[92]=C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI\ImeUiDll.dll
LoadedModule[93]=C:\Program Files (x86)\PlayOnline\SquareEnix\FINAL FANTASY XI\ImeUiDll2.dll
LoadedModule[94]=C:\Windows\System32\DriverStore\FileRepository\c0307252.inf_amd64_6dffefbd48fb9e15\aticfx32.dll
LoadedModule[95]=C:\Windows\System32\DriverStore\FileRepository\c0307252.inf_amd64_6dffefbd48fb9e15\atiu9pag.dll
LoadedModule[96]=C:\Windows\System32\DriverStore\FileRepository\c0307252.inf_amd64_6dffefbd48fb9e15\atiumdag.dll
LoadedModule[97]=C:\Windows\System32\DriverStore\FileRepository\c0307252.inf_amd64_6dffefbd48fb9e15\atiumdva.dll
LoadedModule[98]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[99]=C:\Program Files (x86)\Windower4\plugins\luacore.DLL
LoadedModule[100]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9279_none_50939ec6bcb7c97c\MSVCR90.dll
LoadedModule[101]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9279_none_50939ec6bcb7c97c\MSVCP90.dll
LoadedModule[102]=C:\Program Files (x86)\Windower4\plugins\bidder.DLL
LoadedModule[103]=C:\Program Files (x86)\Windower4\plugins\chatmon.DLL
LoadedModule[104]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[105]=C:\Program Files (x86)\Windower4\plugins\config.DLL
LoadedModule[106]=C:\Program Files (x86)\Windower4\plugins\delaymenot.DLL
LoadedModule[107]=C:\Program Files (x86)\Windower4\plugins\fishingcrashfix.DLL
LoadedModule[108]=C:\Program Files (x86)\Windower4\plugins\guildwork.DLL
LoadedModule[109]=C:\Windows\System32\WLDAP32.dll
LoadedModule[110]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[111]=C:\Windows\system32\rsaenh.dll
LoadedModule[112]=C:\Program Files (x86)\Windower4\plugins\jazero.DLL
LoadedModule[113]=C:\Program Files (x86)\Windower4\plugins\sandbox.DLL
LoadedModule[114]=C:\Program Files (x86)\Windower4\plugins\timers.DLL
LoadedModule[115]=C:\Program Files (x86)\Windower4\plugins\libs\socket\core.dll
LoadedModule[116]=C:\Program Files (x86)\Windower4\plugins\libs\mime\core.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
File[0].CabName=WERInternalMetadata.xml
File[0].Path=WER1FF8.tmp.WERInternalMetadata.xml
File[0].Flags=327683
File[0].Type=5
File[0].Original.Path=\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FF8.tmp.WERInternalMetadata.xml
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=PlayOnline Viewer
AppPath=C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\pol.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F20CA5855AD57E276F6849CC4697423C
MetadataHash=-151748065