Bismarck.Kuroganashi said:
»I would make it so you could pay with a credit card... without the 401 errors, etc.
you can, lol.
tell that when it is fixed >.> cuz right now there is still 401 on the payment ! >.>
Been struggling since MONDAY ! (Today is FRIDAY)
I've been struggling for a month. I don't know why they took away paypal, or any of the other ways to buy crysta that actually worked.
Talked to Customer Service
4 times in this week and their reply to that question was:
"We took it off because of a problem we had with Company VISA"
and also 1 out of the 4 Agents I talked to said:
"We are currently
not looking into adding any new ways to pay except Credit or Debit Card"
however other 3 said something completely different:
"
we are currently finding out ways to implement additional ways to pay"
I Am confused @.....@ WHO is LYING >< and who is telling the truth ? :X
*** >< I Remember back then when you did all in POL and had NO ISSUE !!!!!!!!!!!!!!!!!!!!!!
Good days......... it would take 5 min tops to pay account and you would get it done w/o any issues what so ever.
Then they added Square Enix account which had a shitty *** system called "CLICK and BUY" (turn out to be a RIP OFF Company from U.K.)
then they took it out and made Crysta >.> (AMAZING IDEA !!!!!!!)
And you had ways to pay :
CC / DC
Paypal
Game-Card
Physical Pay
Playspam
and then they took it off -.-
Now we are all FORCED to pay with CREDIT CARD / DEBIT CARD only
and worse is.................
They do NOT work at all..............
and it is all due to SQUARE ENIX BANK rejecting the CARD itself.
Customer Service claims they have no control or way to fix it because it is not their dpt. also they are unable to help you STEP by STEP
Their sugestions are:
"Wait 24 hrs and try again"
"I am sorry your account been BLOCKED for 48 hrs, wait that time and try again if not another 24 hours and re-try"
"I am sorry we are unable to do anything about it"
I just hope they fix it SOON !!!!!!!!
oh also another thing they asked is:
"Is the Bank you are using a U.S.A. BAnk?" After telling me that the payment I was trying to do came from "<STATE>, U.S.A."
Are they seriously asking me if it is a USA BANK after they themselves told me that the Payment came from USA State ? >.>
WOW.................. Rly ?
anyways..........
I am pretty sure that the guy that Takes care of the Website was the one that F'k us up !
He is some sort of noob or w/e cuz WHO IN THEIR right mind would take out payment and replace with something that makes you unable to use it.
Either they are trying to make sure NOBODY plays XI no more..................... OR they just LAZY to fix it.
Possibly the guy didn't even know wtf he did in 1st place and he trying to hide the fact he SCREW UP !!!!!
allright , GTG cya .