This is the exact reason why Square Enix can NEVER win with their playerbase.
They introduce new content. Here are the common responses:
-Its too hard
-Its too easy
-The drops are sidegrades
-The drops are lowgrades
-The drops are too powerful that my other gear is now insignificant
-The battle mechanics and mobs moves are cheap
-The battle requires only XxX jobs
-They should have done it this way
-I don't like the changes, the old way was better
-I like the changes
Seriosuly, no matter HOW GOOD something is, there is always some guy who could never be pleased. Records of Eminence is free gil, but it doesn't please some people. Movement speed is better for travelling, but it doesn't please some people. Repeat Login campaign GIVES YOU FREE ***, and people still rate it down.
Reminds me of when I used to be in sales. Our instructor taught us the 25% rule:
25% of people will want your product, but will be convinced not to buy it.
25% of people do not want your product, but can be convinced to buy it.
25% of people will buy your product, no questions asked.
25% of people wouldn't even take your product if the damn thing was free.
So sad, but true. People will complain about anything, EVERY TIME THEY HAVE THE OPPORTUNITY.