Seraph, Help Me Out?

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2010-06-21
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Seraph, help me out?
 Seraph.Liberata
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サーバ: Seraph
Game: FFXI
user: Liberata
Posts: 31
By Seraph.Liberata 2009-07-05 21:46:11  
Hey guys, I just got back from an afternoon movie to discover I can't log into my account. Playonline is saying my password is invalid, and I'm getting the same error from the SE account management page.

My friends seem to not be around tonight, so would anyone be so kind as to /sea all for Liberata, Maturin, Wilgefortis, and Twain and post here to let me know if any of my characters are logged in?

I'm sort of freaking out here. ^^;
 Hades.Medjai
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サーバ: Hades
Game: FFXI
user: medjai
Posts: 1377
By Hades.Medjai 2009-07-05 21:47:09  
its saying your SE password is invalid or your POL password?
 Seraph.Liberata
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サーバ: Seraph
Game: FFXI
user: Liberata
Posts: 31
By Seraph.Liberata 2009-07-05 21:53:14  
"POL-5311

The Square Enix ID, Square Enix Password, or one-time password entered is incorrect."
 Hades.Medjai
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サーバ: Hades
Game: FFXI
user: medjai
Posts: 1377
By Hades.Medjai 2009-07-05 21:54:53  
you might have to change your password, happend to me after the last XBL update like a 2 weeks ago
 Seraph.Liberata
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サーバ: Seraph
Game: FFXI
user: Liberata
Posts: 31
By Seraph.Liberata 2009-07-05 21:57:34  
Hmmmm.

By searching for the error, I found a thread on BG is saying that there is a lockout -- I'm noticed after the first few fails that my keyboard wasn't typing correctly (not registering a couple of keys), and I'm wondering if that caused me to be locked out.

I'll try the password change if waiting doesn't fix it. Thanks! ^^
 Carbuncle.Cianti
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サーバ: Carbuncle
Game: FFXI
user: Cianti
Posts: 619
By Carbuncle.Cianti 2009-07-05 22:05:42  
3 tries and it temp locks you out.
 Hades.Medjai
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サーバ: Hades
Game: FFXI
user: medjai
Posts: 1377
By Hades.Medjai 2009-07-05 22:06:46  
yup thats why i said she needed to change her PW lol
 Seraph.Caiyuo
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サーバ: Seraph
Game: FFXI
user: Caiyuo
Posts: 6524
By Seraph.Caiyuo 2009-07-05 22:15:15  
So cancel the search request? Not on atm but I don't mind giving it a shot real quick.
 Seraph.Liberata
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サーバ: Seraph
Game: FFXI
user: Liberata
Posts: 31
By Seraph.Liberata 2009-07-05 22:27:58  
Caiyou, I got ahold of some friends and they say I'm not on, so I'm gonna wait a little bit longer and retry logging in.

Thanks for offering to /sea for me. I'll post here if I'm still having trouble. :D

(And thanks Cianti, I didn't know the number of tries that triggers the lockout.)
 Seraph.Caiyuo
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サーバ: Seraph
Game: FFXI
user: Caiyuo
Posts: 6524
By Seraph.Caiyuo 2009-07-05 22:29:43  
np! I've seen you featured a few times on Cora's LJ, so it's no big deal. lol
 Carbuncle.Cianti
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サーバ: Carbuncle
Game: FFXI
user: Cianti
Posts: 619
By Carbuncle.Cianti 2009-07-08 14:03:11  
The lockout is designed to stop random people guessing yoru password :) I always get paranoid when I can't log on for whatever reason.
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