GM Still Do Their Work, Ban/sus...
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2010-06-21
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GM still do their work, ban/sus...
 Bahamut.Dannyl
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By Bahamut.Dannyl 2012-01-30 15:09:13
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Fenrir.Hanabira said: »
yeah i buy crysta through paypal now as well. that way they cant say crap to me about billing errors.

pretty much this. Any time any online website has a pay pal option for payment, I usually take it since its so damn easy. Just buy the crystal /done
 Lakshmi.Byrth
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By Lakshmi.Byrth 2012-01-30 15:09:40
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I think the fault actually begins and ends with UltimatePay. I opened an account with them to try and buy an UltimateCard or whatever and they wouldn't take my money either. It looks like SE pushes their credit card transactions through UltimatePay (or at least the same CC service).
 
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By 2012-01-30 15:14:29
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 Fenrir.Terminus
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By Fenrir.Terminus 2012-01-30 15:15:02
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Is that Bilbo?

But also: The craziest part, to me, is that of two people with identical situations, one can have constant problems and the other can have no problems. It doesn't make sense at all. LAME.
 Lakshmi.Byrth
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By Lakshmi.Byrth 2012-01-30 16:55:17
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Figured it out. They push everything through UltimatePay, which flags your activity as potentially fraudulent for these things:

UltimatePay Rep said:
-Your payment information is incorrect
-You are sending your payment behind a proxy
-Your billing information does not match the information logged on your order
- Your billing address and computer's IP address is too far apart

They give you "fraudulence points" if you meet the above criteria, which take time to decay. The rep estimated mine would be gone in about a week, at which point my girlfriend would be able to use my credit card (not fulfilling any of the above conditions) and buy crysta.
 Leviathan.Draylo
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By Leviathan.Draylo 2012-01-30 16:57:50
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Lakshmi.Byrth said: »
I just got some impressive customer service from a Paul Y representative. He spent a solid 5 minutes repeating "601 is a problem with the credit card provider, please contact your credit card company" while I asked him why Paypal wasn't working. Paypal doesn't throw 601 errors.

I don't know if he's a robot, retard, or troll.

I had the same thing happen to me, went to customer support and the *** ended the chat on me. They are very rude. Did you have noscript or adblock on ? That was my problem.
 Lakshmi.Byrth
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By Lakshmi.Byrth 2012-01-30 17:03:19
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It wasn't No Script or AdBlock, it was because I was trying to pay with a North American Credit Card while in Germany. Apparently UltimatePay feels the need to act as a fraudulence barrier for us (as if that's not what credit cards are for).

By trying all my different options I built up enough fraudulence points that my girlfriend couldn't get through by the time she tried it from the US.
 Bahamut.Jetackuu
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By Bahamut.Jetackuu 2012-01-30 18:11:14
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if somebody is having a problem with paypal, why don't they ask paypal?
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