POL?

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2010-06-21
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POL?
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 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 14:29:12  
Sylph.Liltrouble said:
Phoenix.Amael said:
o.O
Is everyone here with a MasterCard?
Or using a Debit Card?
It shouldn't matter what they/we use really. April is a free month and besides, maint. is supposedly over, thereby allowing us to reactivate or whatever. But it's not allowing us to do anything. Can't even REVIEW our content ID's or payment information. This is sickening.


I can't even get past the login screen >.> I get to the "herpderp reactivate ur account" then that dumb error.
 Phoenix.Amael
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By Phoenix.Amael 2011-04-02 14:29:26  
Then I really cant see a pattern. It seems completely random.
 Sylph.Chrisstreb
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By Sylph.Chrisstreb 2011-04-02 14:29:37  
Phoenix.Amael said:
Leviathan.Catnipthief said:

mastercard debit card :3
Same o.O
QUOTE TRAIN GO!~
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 14:30:37  
It seems completely random >.>

Funny thing is I was ONLINE this morning ... I AFK at night ... so yeah I thought I was ok... decided to zone into MH to change to BLM for retrace and BAM kicked...

I really dunno how the *** that works.
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 14:30:46  
Phoenix.Amael said:
Then I really cant see a pattern. It seems completely random.
the pattern is "USC-5024" and SE has no answer for it on their site. I can't find anything at all regarding it
 Ramuh.Shuyn
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By Ramuh.Shuyn 2011-04-02 14:39:29  
SE totally messed the system this month.... none got free-month - everyone on my ls paid the fees... so did i when i checked right now.
Free month in FFXI is a myth unlike ffxiv... SE wont ever do anything good in their first time... Also someone told me in a past thread that billing process was a so easy script and stuff... i told u SE was gonna screw this x.x;
 Shiva.Thashhh
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By Shiva.Thashhh 2011-04-02 14:42:46  
happen to me too. this is lame. i was really lookin forwarded to playing. finally got some free time to play and this happens. FML!
 Odin.Drblade
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By Odin.Drblade 2011-04-02 14:44:27  
Leviathan.Catnipthief said:
Sylph.Siccmade said:
Leviathan.Catnipthief said:
I'm getting further annoyed by this issue, I would have gladly paid april fees just to have avoided this ***
Dude, seriously lmao. I was looking forward to a lazy Saturday but since this *** happened... I'm going to work, FML.
Yeah i've ended up doing other stuff and periodically checking back but seriously dude it's been almost all day without any type of mention of this *** other then on the EU side (which confuses the *** out of me as to why the EU get ***worked on but NA doesn't >.>) It's more the fact that SE is not saying anything on this issue and is letting it go on for god knows how long that is seriously bad for them businesswise. If I had to choose to pay 15 bucks of the hassle of putting up with a shitty archaic billing system that doesn't seem to handle this type of thing... I would gladly pay the 15 bucks.

Yeah I would've paid the 15 bucks just to play. They should've had this billing messed worked out in the 2 weeks they were offline.
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 14:47:05  
What I find disconcerting is that SE hasn't even acknowledged that a problem exists and is attempting to resolve it. USC-5024 needs to just goawai
 Siren.Eremes
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By Siren.Eremes 2011-04-02 14:49:37  
What's disconcerting is that if it isn't fixed until Monday, players who are otherwise nominally paying their monthly fees on a timely basis are getting robbed almost 3 days of the game's services. That's about 10% of your "free" month used up right there.
 Titan.Lillica
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By Titan.Lillica 2011-04-02 14:53:43  
What is really sad is that even though there is nothing I can do I have spent at least 5 hours today reading/posting in this thread and repeatedly logging into POL instead of you know... doing something else.
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 14:54:15  
Maybe the USC-5024 error code that we're getting will be upgraded to an LM-11 for whatever reason. o.O
 Titan.Lillica
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By Titan.Lillica 2011-04-02 14:57:02  
Sylph.Liltrouble said:
Maybe the USC-5024 error code that we're getting will be upgraded to an LM-17 for whatever reason. o.O

Guilty conscience?
 Odin.Drblade
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By Odin.Drblade 2011-04-02 14:58:21  
Siren.Eremes said:
What's disconcerting is that if it isn't fixed until Monday, players who are otherwise nominally paying their monthly fees on a timely basis are getting robbed almost 3 days of the game's services. That's about 10% of your "free" month used up right there.

Exactly.
It's been a little over 8 hours since I woke up and saw that I was disconnected. Still no content IDs to look at or reactivate. Can't get into membership info to magically replace my CC info with the same info to make it work. I really hope this doesn't continue until monday..
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 14:59:46  
Titan.Lillica said:
Sylph.Liltrouble said:
Maybe the USC-5024 error code that we're getting will be upgraded to an LM-17 for whatever reason. o.O

Guilty conscience?
Not hardly. I know nothing!!!!!!!!!!!!!!!!!!!!!!!
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 15:20:15  
I vote we rename POL POS :p
[+]
 Valefor.Slore
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By Valefor.Slore 2011-04-02 15:22:25  
Just got this was playing normally doin my trial as its finally *** fire weather boom dc'd, try to login in says my account is closed for unpaid fees!?!?! God they cant get a damn thing right
 Siren.Eremes
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user: Eremes
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By Siren.Eremes 2011-04-02 15:27:35  
I love that all these people were deactivated for unpaid fees during a month that was supposed to have no monthly fee.
[+]
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 15:28:44  
Siren.Eremes said:
I love that all these people were deactivated for unpaid fees during a month that was supposed to have no monthly fee.
i don't
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 15:30:41  
Siren.Eremes said:
I love that all these people were deactivated for unpaid fees during a month that was supposed to have no monthly fee.


Yeah it's the ultimate ironic mishap :/


The only fee that I would have had to pay was the xpack, and i'm surprised they didn't hold off on billing that with the regular sub fee.

Still have yet to hear from an SE official about this, this is pretty disheartening to see that SE absolutely does not give two shits about their player base when something goes wrong.
 Phoenix.Amael
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By Phoenix.Amael 2011-04-02 15:31:35  
[+]
 Fenrir.Enternius
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By Fenrir.Enternius 2011-04-02 15:32:27  
Siren.Eremes said:
I love that all these people were deactivated for unpaid fees during a month that was supposed to have no monthly fee.
Hey Ere!
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By Eirza 2011-04-02 15:33:10  
I knew SE would bugger something up somehow after they annouced the FREE april billing month.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 15:34:23  
"登録情報管理サーバー メンテナンス作業のお知らせ(4/5)

下記日時におきまして、株式会社スマートリンクネットワーク様のシステムメンテナンス作業が実施されます。この作業に伴い、入退会等を管理しているサーバーのメンテナンス作業を実施いたします。この間、以下の操作やお手続きができません。

・プレイオンラインの入退会
・コンテンツIDの購入・解約・復活
・会員情報の確認・変更
・各種レジストレーションコード発行サービスのお申し込み
・キャラクターワールド移転サービスのお申し込み
・キャンペーンコードの登録
・スクウェア・エニックス セキュリティトークン販売の
 お申し込み
・追加シナリオの購入
・公式ウェブサイト上の「プレイオンライン会員情報」

お客様にはご迷惑をおかけいたしますが、ご了承くださいますようお願いいたします。

             記

日 時: 2011年4月5日(火) 5:00より5:30まで

対 象:プレイオンラインをご利用のお客様

内 容:株式会社スマートリンクネットワーク様の
    システムメンテナンス作業 "

This was posted a little while ago, but alas I can't read it too well, anyone speak fluent japanese and care to help?
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 15:36:14  
Leviathan.Catnipthief said:
Siren.Eremes said:
I love that all these people were deactivated for unpaid fees during a month that was supposed to have no monthly fee.


Yeah it's the ultimate ironic mishap :/


The only fee that I would have had to pay was the xpack, and i'm surprised they didn't hold off on billing that with the regular sub fee.

Still have yet to hear from an SE official about this, this is pretty disheartening to see that SE absolutely does not give two shits about their player base when something goes wrong.
I sincerely doubt that SE is even aware of an issue. there're similiar threads posted on SE's LOL!!!forums, but there's no response from anything/anybody
 Titan.Lillica
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By Titan.Lillica 2011-04-02 15:36:40  
Leviathan.Catnipthief said:
"squiggles"

This was posted a little while ago, but alas I can't read it too well, anyone speak fluent japanese and care to help?

something something registration maintenance something something

April 5th

something something.
 Valefor.Slore
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user: Slore
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By Valefor.Slore 2011-04-02 15:36:52  
It's ***, am i pissed yes i work 4 10's on one job and part time at another i only play 2 days a god damn week and they gotta mess this ***up constantly, my second account is on fine other one says closed due to unpaid fees...they both on the same damn card when you try to login in to it to reactivate says unknown error...i hate you se so much
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By Darkdante44 2011-04-02 15:37:09  
"Notice of Registration Information Management Server maintenance (4 / 5)

Niokimashite date following the maintenance work carried out on different systems Sumatorinkunettowaku Corporation. With this work, we will carry out maintenance work on the server that manages and unsubscribe. During this time, and you can not process the following operations.

- The PlayOnline unsubscribe
Content ID terminated - buy back
Member information - check and change
Apply for various services - Registration issued
World Character Transfer Service - Apply
• Registration Campaign Code
- Square Enix security token sales
Apply


****used a translator i dont speak any japanese*
- Purchase of additional scenarios
On the official website - "PlayOnline Membership Information"

We apologize for any inconvenience to customers, so thank you for your understanding.

Recorded

Date and Time: April 5, 2011 (Tuesday) from 5:00 to 5:30

Subjects: Play online to customers

Contents: like Sumatorinkunettowaku Inc.
System maintenance "
 Phoenix.Amael
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サーバ: Phoenix
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By Phoenix.Amael 2011-04-02 15:37:52  
By the syntaxis and what google translates gives, looks like the same news of server maintenance.
 Leviathan.Catnipthief
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サーバ: Leviathan
Game: FFXI
user: Fyyvoaa
Posts: 18930
By Leviathan.Catnipthief 2011-04-02 15:38:16  
Titan.Lillica said:
Leviathan.Catnipthief said:
"squiggles"

This was posted a little while ago, but alas I can't read it too well, anyone speak fluent japanese and care to help?

something something registration maintenance something something

April 5th

something something.


Yeah I got that much lol, the April 5th thing i'm curious about, and the times they posted.

Darkdante44 said:
"Notice of Registration Information Management Server maintenance (4 / 5)

Niokimashite date following the maintenance work carried out on different systems Sumatorinkunettowaku Corporation. With this work, we will carry out maintenance work on the server that manages and unsubscribe. During this time, and you can not process the following operations.

- The PlayOnline unsubscribe
Content ID terminated - buy back
Member information - check and change
Apply for various services - Registration issued
World Character Transfer Service - Apply
• Registration Campaign Code
- Square Enix security token sales
Apply


****used a translator i dont speak any japanese*
- Purchase of additional scenarios
On the official website - "PlayOnline Membership Information"

We apologize for any inconvenience to customers, so thank you for your understanding.

Recorded

Date and Time: April 5, 2011 (Tuesday) from 5:00 to 5:30

Subjects: Play online to customers

Contents: like Sumatorinkunettowaku Inc.
System maintenance "

Yeah I did that but that doesn't really help since it's so garbled.
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