POL?
POL?
I was finally able to log in too
/highfivesZoltar
Bahamut lock outters unite!
Bahamut lock outters unite!
I am still out... :X
Meh, I got too excited to read people were getting in. I'm still out. Which is fine I suppose.. I wont be home until 7 PM PST..
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.
UCS-5024...
Good to see people are getting on though.
Good to see people are getting on though.
Scrye said:
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.
Does it give you the option to pay?
Pay whatever fees you have, and it MAY let you in.
Leviathan.Catnipthief said:
Scrye said:
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.
Does it give you the option to pay?
Pay whatever fees you have, and it MAY let you in.
It gives me the option but I'm not paying for a month that was supposed to be free.
Scrye said:
Leviathan.Catnipthief said:
Scrye said:
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.
Does it give you the option to pay?
Pay whatever fees you have, and it MAY let you in.
It gives me the option but I'm not paying for a month that was supposed to be free.
Pay it, then call them up, tell them you were wrongly charged, they should give you a refund, or start it.
If it lets you get on and play, that should be the ultimate goal here.
Scrye said:
Leviathan.Catnipthief said:
Scrye said:
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.
It probably just needs you to update your payment info. Not sure if it'll charge you. Try calling playonline - perhaps they'll be able to help you. GL
Still the same deal for me. Can't even get to the option to update any payment info.
Finally able to log in with no special steps required to get access. Only blipped for a second to "update Content ID list," but everything else is working fine now. Need to check if I was charged though.
Siren.Eremes said:
Finally able to log in with no special steps required to get access. Only blipped for a second to "update Content ID list," but everything else is working fine now. Need to check if I was charged though.
Lucky you, I am still out. Did you try to log in this morning and were unable, or you didn't try since last night at all?
I just finished a "chat" w/ SE, was the most unhelpful experience.
I had always heard their customer support is bad but this was ridiculous.
I wasn't expecting much but at least maybe some insight into the situation for my peace of mind.
Now I'm just mad lmao.
Oh well, I guess for those of us who still can't login we keep trying and hope they get to us soon.
I had always heard their customer support is bad but this was ridiculous.
I wasn't expecting much but at least maybe some insight into the situation for my peace of mind.
Now I'm just mad lmao.
Oh well, I guess for those of us who still can't login we keep trying and hope they get to us soon.
Sylph.Siccmade said:
I just finished a "chat" w/ SE, was the most unhelpful experience.
I had always heard their customer support is bad but this was ridiculous.
I wasn't expecting much but at least maybe some insight into the situation for my peace of mind.
Now I'm just mad lmao.
Oh well, I guess for those of us who still can't login we keep trying and hope they get to us soon.
I had always heard their customer support is bad but this was ridiculous.
I wasn't expecting much but at least maybe some insight into the situation for my peace of mind.
Now I'm just mad lmao.
Oh well, I guess for those of us who still can't login we keep trying and hope they get to us soon.
Transcription for lulz/rage? :P
45 min to get a hold of a phone rep, only for him to say "yea it's still being investigated and to be patient with them as they don't know what the issue is yet" he took my POL id down and said look for updates on the official forum. :/
Carbuncle.Elvaanmoq said:
Transcription for lulz/rage? :P
I described my problem as Error 5024. After 20min wait I get:
Agent: http://www.playonline.com/ff11us/polnews/news20587.shtml
Me:
Agent: It is a known issue.
Me:
Agent: Yeah, it is a known issue.
This is all the responses I got to my questions and that's damn near verbatim if not completely lol.
Not even a hint of anything helpful.
I can get into the game now. Didn't have to reactivate nor put my CC info. Just my Content ID were unlinked with my Handle (I have 2 handles). After linking them i could log back without a problem :D
Phoenix.Amael said:
I can get into the game now. Didn't have to reactivate nor put my CC info. Just my Content ID were unlinked with my Handle (I have 2 handles). After linking them i could log back without a problem :D
Lucky you, I am still out. Did you try to log in this morning and were unable, or you didn't try since last night at all?
Still the same ***for me...exactly the same. According to old posts, this went on for three weeks+ for some people?! Fortunately that time I wasn't affected but, come on...I don't understand how they could make the same stupid mistake twice. This is total BS and I know there is absolutely NOTHING wrong with my payment info.
i maaaaaaaaaaaaaaaaade it wooooooooooo
can log in now. i hope everyone will also we able to log in soon. good luck. /pray
I'm in, regular login, no updating of cc, no reactivating id's, or nothing.
Good luck ya guys :3
Good luck ya guys :3
Bahamut.Yukidashi said:
i maaaaaaaaaaaaaaaaade it wooooooooooo
Lucky you, I am still out. Did you try to log in this morning and were unable, or you didn't try since last night at all?
(sorry for the double post, double quotes, I am just trying to figure out if people who come here and post they can enter now did or did not try to log in since this morning).
More and more people able to get on, that is good.
I tried about 15min ago, no dice.
I gotta head out now, have work and a bunch of drinking to do.
***had better be fixed by the time I get back or else!.. I'll just wait longer.
I tried about 15min ago, no dice.
I gotta head out now, have work and a bunch of drinking to do.
***had better be fixed by the time I get back or else!.. I'll just wait longer.
gonna retry again when I get in @ 10 ;;
hate you SE.
hate you SE.
Carbuncle.Elvaanmoq said:
Bahamut.Yukidashi said:
i maaaaaaaaaaaaaaaaade it wooooooooooo
Lucky you, I am still out. Did you try to log in this morning and were unable, or you didn't try since last night at all?
inno i just tried when i woke up today just for fun before i headed out and it just let me log on i didnt even have to redo my payment info it just made me reattach my handle. Best of luck to the rest of you D:.
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