POL?

言語: JP EN DE FR
2010-06-21
New Items
users online
フォーラム » FFXI » General » POL?
POL?
First Page 2 3 ... 23 24 25 26 27
 Valefor.Houppelande
Offline
サーバ: Valefor
Game: FFXI
Posts: 834
By Valefor.Houppelande 2011-04-04 10:57:34  
I was finally able to log in too
 Bahamut.Enkidou
Offline
サーバ: Bahamut
Game: FFXI
user: jamisont
Posts: 295
By Bahamut.Enkidou 2011-04-04 11:09:38  
/highfivesZoltar

Bahamut lock outters unite!
 Carbuncle.Elvaanmoq
Guildwork Premium
Offline
サーバ: Carbuncle
Game: FFXI
user: Imoq
Posts: 248
By Carbuncle.Elvaanmoq 2011-04-04 11:41:09  
I am still out... :X
 Asura.Abriannah
Offline
サーバ: Asura
Game: FFXI
user: Abrianna
Posts: 2929
By Asura.Abriannah 2011-04-04 11:45:25  
Meh, I got too excited to read people were getting in. I'm still out. Which is fine I suppose.. I wont be home until 7 PM PST..
Offline
Posts: 33
By Scrye 2011-04-04 11:47:58  
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.
 Sylph.Siccmade
Offline
サーバ: Sylph
Game: FFXI
Posts: 1067
By Sylph.Siccmade 2011-04-04 11:48:29  
UCS-5024...

Good to see people are getting on though.
 Leviathan.Catnipthief
Offline
サーバ: Leviathan
Game: FFXI
user: Fyyvoaa
Posts: 18930
By Leviathan.Catnipthief 2011-04-04 11:50:38  
Scrye said:
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.


Does it give you the option to pay?

Pay whatever fees you have, and it MAY let you in.
Offline
Posts: 33
By Scrye 2011-04-04 11:52:40  
Leviathan.Catnipthief said:
Scrye said:
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.


Does it give you the option to pay?

Pay whatever fees you have, and it MAY let you in.

It gives me the option but I'm not paying for a month that was supposed to be free.
 Leviathan.Catnipthief
Offline
サーバ: Leviathan
Game: FFXI
user: Fyyvoaa
Posts: 18930
By Leviathan.Catnipthief 2011-04-04 11:55:07  
Scrye said:
Leviathan.Catnipthief said:
Scrye said:
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.


Does it give you the option to pay?

Pay whatever fees you have, and it MAY let you in.

It gives me the option but I'm not paying for a month that was supposed to be free.


Pay it, then call them up, tell them you were wrongly charged, they should give you a refund, or start it.

If it lets you get on and play, that should be the ultimate goal here.
 Valefor.Houppelande
Offline
サーバ: Valefor
Game: FFXI
Posts: 834
By Valefor.Houppelande 2011-04-04 11:56:15  
Scrye said:
Leviathan.Catnipthief said:
Scrye said:
Still says I'm cancelled due to nonpayment. ***'s getting *** annoying.
Does it give you the option to pay? Pay whatever fees you have, and it MAY let you in.
It gives me the option but I'm not paying for a month that was supposed to be free.

It probably just needs you to update your payment info. Not sure if it'll charge you. Try calling playonline - perhaps they'll be able to help you. GL
 Bahamut.Enkidou
Offline
サーバ: Bahamut
Game: FFXI
user: jamisont
Posts: 295
By Bahamut.Enkidou 2011-04-04 12:00:26  
Still the same deal for me. Can't even get to the option to update any payment info.
 Siren.Eremes
Offline
サーバ: Siren
Game: FFXI
user: Eremes
Posts: 88
By Siren.Eremes 2011-04-04 12:32:56  
Finally able to log in with no special steps required to get access. Only blipped for a second to "update Content ID list," but everything else is working fine now. Need to check if I was charged though.
 Carbuncle.Elvaanmoq
Guildwork Premium
Offline
サーバ: Carbuncle
Game: FFXI
user: Imoq
Posts: 248
By Carbuncle.Elvaanmoq 2011-04-04 13:03:56  
Siren.Eremes said:
Finally able to log in with no special steps required to get access. Only blipped for a second to "update Content ID list," but everything else is working fine now. Need to check if I was charged though.

Lucky you, I am still out. Did you try to log in this morning and were unable, or you didn't try since last night at all?
 Sylph.Siccmade
Offline
サーバ: Sylph
Game: FFXI
Posts: 1067
By Sylph.Siccmade 2011-04-04 13:11:33  
I just finished a "chat" w/ SE, was the most unhelpful experience.

I had always heard their customer support is bad but this was ridiculous.

I wasn't expecting much but at least maybe some insight into the situation for my peace of mind.

Now I'm just mad lmao.

Oh well, I guess for those of us who still can't login we keep trying and hope they get to us soon.
 Carbuncle.Elvaanmoq
Guildwork Premium
Offline
サーバ: Carbuncle
Game: FFXI
user: Imoq
Posts: 248
By Carbuncle.Elvaanmoq 2011-04-04 13:12:51  
Sylph.Siccmade said:
I just finished a "chat" w/ SE, was the most unhelpful experience.

I had always heard their customer support is bad but this was ridiculous.

I wasn't expecting much but at least maybe some insight into the situation for my peace of mind.

Now I'm just mad lmao.

Oh well, I guess for those of us who still can't login we keep trying and hope they get to us soon.

Transcription for lulz/rage? :P
 Bahamut.Zoltar
Offline
サーバ: Bahamut
Game: FFXI
user: Zoltar
Posts: 300
By Bahamut.Zoltar 2011-04-04 13:44:30  
45 min to get a hold of a phone rep, only for him to say "yea it's still being investigated and to be patient with them as they don't know what the issue is yet" he took my POL id down and said look for updates on the official forum. :/
 Sylph.Siccmade
Offline
サーバ: Sylph
Game: FFXI
Posts: 1067
By Sylph.Siccmade 2011-04-04 14:06:34  
Carbuncle.Elvaanmoq said:
Transcription for lulz/rage? :P
Haha naw, I didn't copy it.

I described my problem as Error 5024. After 20min wait I get:

Agent: http://www.playonline.com/ff11us/polnews/news20587.shtml
Me:
Agent: It is a known issue.
Me:
Agent: Yeah, it is a known issue.

This is all the responses I got to my questions and that's damn near verbatim if not completely lol.

Not even a hint of anything helpful.
 
Offline
Posts:
By 2011-04-04 14:08:07
 Undelete | Edit  | Link | 引用 | 返事
 
Post deleted by User.
 Phoenix.Amael
Offline
サーバ: Phoenix
Game: FFXI
Posts: 2983
By Phoenix.Amael 2011-04-04 14:59:54  
I can get into the game now. Didn't have to reactivate nor put my CC info. Just my Content ID were unlinked with my Handle (I have 2 handles). After linking them i could log back without a problem :D
 Carbuncle.Elvaanmoq
Guildwork Premium
Offline
サーバ: Carbuncle
Game: FFXI
user: Imoq
Posts: 248
By Carbuncle.Elvaanmoq 2011-04-04 15:01:55  
Phoenix.Amael said:
I can get into the game now. Didn't have to reactivate nor put my CC info. Just my Content ID were unlinked with my Handle (I have 2 handles). After linking them i could log back without a problem :D

Lucky you, I am still out. Did you try to log in this morning and were unable, or you didn't try since last night at all?
 Lakshmi.Anadosia
Offline
サーバ: Lakshmi
Game: FFXI
user: Anadosia
Posts: 13
By Lakshmi.Anadosia 2011-04-04 15:03:48  
Still the same ***for me...exactly the same. According to old posts, this went on for three weeks+ for some people?! Fortunately that time I wasn't affected but, come on...I don't understand how they could make the same stupid mistake twice. This is total BS and I know there is absolutely NOTHING wrong with my payment info.
 Bahamut.Yukidashi
Offline
サーバ: Bahamut
Game: FFXI
user: Ikaku
Posts: 15
By Bahamut.Yukidashi 2011-04-04 15:09:44  
i maaaaaaaaaaaaaaaaade it wooooooooooo
 Shiva.Thashhh
Offline
サーバ: Shiva
Game: FFXI
user: Thashhh
Posts: 31
By Shiva.Thashhh 2011-04-04 15:27:37  
can log in now. i hope everyone will also we able to log in soon. good luck. /pray
 Unicorn.Moldtech
Offline
サーバ: Unicorn
Game: FFXI
user: Moldtech
Posts: 611
By Unicorn.Moldtech 2011-04-04 15:29:34  
I'm in, regular login, no updating of cc, no reactivating id's, or nothing.

Good luck ya guys :3
 Carbuncle.Elvaanmoq
Guildwork Premium
Offline
サーバ: Carbuncle
Game: FFXI
user: Imoq
Posts: 248
By Carbuncle.Elvaanmoq 2011-04-04 15:29:48  
Bahamut.Yukidashi said:
i maaaaaaaaaaaaaaaaade it wooooooooooo

Lucky you, I am still out. Did you try to log in this morning and were unable, or you didn't try since last night at all?
 Carbuncle.Elvaanmoq
Guildwork Premium
Offline
サーバ: Carbuncle
Game: FFXI
user: Imoq
Posts: 248
By Carbuncle.Elvaanmoq 2011-04-04 15:30:46  
(sorry for the double post, double quotes, I am just trying to figure out if people who come here and post they can enter now did or did not try to log in since this morning).
 Sylph.Siccmade
Offline
サーバ: Sylph
Game: FFXI
Posts: 1067
By Sylph.Siccmade 2011-04-04 15:43:55  
More and more people able to get on, that is good.

I tried about 15min ago, no dice.

I gotta head out now, have work and a bunch of drinking to do.

***had better be fixed by the time I get back or else!.. I'll just wait longer.
 Bahamut.Zoltar
Offline
サーバ: Bahamut
Game: FFXI
user: Zoltar
Posts: 300
By Bahamut.Zoltar 2011-04-04 15:46:52  
gonna retry again when I get in @ 10 ;;

hate you SE.
 Bahamut.Yukidashi
Offline
サーバ: Bahamut
Game: FFXI
user: Ikaku
Posts: 15
By Bahamut.Yukidashi 2011-04-04 17:32:31  
Carbuncle.Elvaanmoq said:
Bahamut.Yukidashi said:
i maaaaaaaaaaaaaaaaade it wooooooooooo

Lucky you, I am still out. Did you try to log in this morning and were unable, or you didn't try since last night at all?

inno i just tried when i woke up today just for fun before i headed out and it just let me log on i didnt even have to redo my payment info it just made me reattach my handle. Best of luck to the rest of you D:.
 Bahamut.Weasel
Offline
サーバ: Bahamut
Game: FFXI
user: Weasel
Posts: 805
By Bahamut.Weasel 2011-04-04 18:08:47  
No dice for me.

Where's that *** service number.
First Page 2 3 ... 23 24 25 26 27
Log in to post.