Help Please !

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2010-06-21
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Help please !
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 Asura.Theringer
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サーバ: Asura
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user: Theringer
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By Asura.Theringer 2010-09-23 18:34:56  
Quick request if possible:

Just been doing Nyzul Isle with a group.. and i've R0'd and keep getting an error (POL-0011).

could someone do me a favour and /t vivmorley OR /t tylerx: Let em know I am trying to get back on, but if they find a rep, to go for it.

I don't wanna be seen to be "that douchebag who fake DCs" - Would appreciate it if someone could help n drop them a quick tell on my behalf.

Thanks in advance.

Theringer ^_^


Edit: Last post, but I know some may not read: Can anyone link me to the EU chat support on playonline/ffxi site. I can't find it for ***. Thanks.
 Asura.Theringer
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By Asura.Theringer 2010-09-23 19:02:00  
Would appreciate it if you could tell them it's not happening (though I assume they will have replaced me already) - It's now more to let em know i'm sorry :(

Head >>>> Wall :(
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By Azaline 2010-09-27 04:35:35  
>.< I've had that happen to me a lot recently too, TR. I normally need to completely restart then it lets me get back in again.

Was it a farm or climb? I'm still looking for people to do 81+ with if you need help at all?
 Asura.Theringer
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By Asura.Theringer 2010-09-27 06:05:44  
I just jumped in for HNM 80.. To help.

I'm on floor 6myself :/ IF I EVER manage to login to the damned game!
 Gilgamesh.Shayala
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By Gilgamesh.Shayala 2010-09-27 06:20:51  
Have you tried shutting POL down completely and then trying to log back in? I know when I R0 I have to do that or it just keeps giving me error codes.
 Asura.Theringer
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By Asura.Theringer 2010-09-27 06:58:10  
Yeah, I've shut it down and rebooted router, rebooted PC. Changed firewall settings to allow FFXI... Still getting POL-0011.


Can't find a (working) link to AOL-Chat / help. Have emailed, but getting bored of waiting for a response. Ringing them didn't help (even when I told em my router settings were blank, they just blamed it on a server issue and told me there was nothing wrong with my router :/ - but I couldn't connect. Fixed that now, can connect.. but still no FFXI :()
 Asura.Daleterrence
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By Asura.Daleterrence 2010-09-27 07:00:15  
Are you R0ing the minute you go on? If you are, TalkTalk Users had a HUGE problem with this, they gave in after we collectively bitched for about 2 weeks... It's definately an ISP issue, but the odds are they will refuse to listen to you.
 Asura.Rinkydink
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By Asura.Rinkydink 2010-09-27 07:02:07  
Asura.Theringer said:
Can't find a (working) link to AOL-Chat / help.


DING DING

Asura.Daleterrence said:
TalkTalk Users

Talk Talk - AOL (uk) are one of the same
 Asura.Theringer
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By Asura.Theringer 2010-09-27 07:02:41  
Asura.Daleterrence said:
Are you R0ing the minute you go on? If you are, TalkTalk Users had a HUGE problem with this, they gave in after we collectively bitched for about 2 weeks... It's definately an ISP issue, but the odds are they will refuse to listen to you.


since I R0'd - I haven't been able to login.. I just get POL-0011
 Asura.Theringer
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By Asura.Theringer 2010-09-27 07:07:24  
I'm sure my router settings are wrong too.. damn sure!

It's currently on PPPoA - I'm sure it used to be PPPoE :/
 Asura.Rinkydink
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By Asura.Rinkydink 2010-09-27 07:08:55  
AOL uses PPPoE..
 Asura.Theringer
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By Asura.Theringer 2010-09-27 07:25:12  
Yeah.. but my settings are PPPoA.

When I change to PPPoE.. I don't get a connection :/
 Asura.Rinkydink
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By Asura.Rinkydink 2010-09-27 07:29:39  
weird as hell... im assuming everythign else is ok besides FF11 right?


ill resort to this again... you tried downloading and using HOTSPOT?

 Asura.Theringer
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By Asura.Theringer 2010-09-27 07:32:38  
Everything works.. with the exceptions of FF11 and Xbox Live (which i've just discovered)

Hotspot?
 Asura.Theringer
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By Asura.Theringer 2010-09-27 07:33:54  
Gonna give em another call.. See if I can get someone who knows what they're talkin about this time!
 Asura.Daleterrence
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By Asura.Daleterrence 2010-09-27 07:35:03  
Hotspot is a VPN program which diverts your web traffic through another server before it reaches you, in short, FFXI won't be using the ports that it normally does (and may indeed be blocked.) however, this only works on the PC version of the game.

(Link here)

Try that before you call AOL again, because if you are using the PC Version and it works, it is their problem, not yours.
 Asura.Rinkydink
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By Asura.Rinkydink 2010-09-27 07:36:16  
http://www.ffxiah.com/forum/topic/12503/connection-issues/


lol Enjoy the read TR
 Asura.Daleterrence
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By Asura.Daleterrence 2010-09-27 07:38:13  
Asura.Theringer said:
Gonna give em another call.. See if I can get someone who knows what they're talkin about this time!

AOL.. Someone who knows what they are talking about...

 Asura.Theringer
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By Asura.Theringer 2010-09-27 07:43:28  
best thing about AOL... is being on hold... some killer tracks! lol
 Asura.Theringer
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By Asura.Theringer 2010-09-27 08:05:12  
HOLY BAIJEEE ***!!

I got a helpful guy who knew what he was talking about !

"My router settings are wrong" - Didn't tell me server was down or anything.. Or that my router was fine (like the last one did?!)

Just said "Lets us configure them now and i'll stay whilst you connect your XBL back up" - FTW!!
 Asura.Daleterrence
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By Asura.Daleterrence 2010-09-27 08:07:53  
Asura.Theringer said:
HOLY BAIJEEE ***!!

I got a helpful guy who knew what he was talking about !

"My router settings are wrong" - Didn't tell me server was down or anything.. Or that my router was fine (like the last one did?!)

Just said "Lets us configure them now and i'll stay whilst you connect your XBL back up" - FTW!!

Wut.
 Asura.Theringer
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By Asura.Theringer 2010-09-27 08:10:31  
Basically.. Someone in an AOL call center was helpful. Got me connected properly and got my Xbox live running again. I haven't even checked FFXI.. But meh, imma play xbox for abit so that can wait xD
 Asura.Daleterrence
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By Asura.Daleterrence 2010-09-27 08:11:56  
Asura.Theringer said:
Basically.. Someone in an AOL call center was helpful. Got me connected properly and got my Xbox live running again. I haven't even checked FFXI.. But meh, imma play xbox for abit so that can wait xD

Lol.
 Asura.Rinkydink
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By Asura.Rinkydink 2010-09-27 08:12:15  
wow... just wow


+1 for that guy
 Asura.Theringer
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By Asura.Theringer 2010-09-27 08:13:31  
... Checked. No FFXI still :(

-1 for that guy. :/ lol
 Asura.Theringer
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By Asura.Theringer 2010-09-27 11:11:02  
Can anyone link me to the EU chat support on playonline/ffxi site. I can't find it for ***. Thanks.
 Asura.Theringer
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user: Theringer
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By Asura.Theringer 2010-09-27 11:36:22  
Unintalling FFXI.

Try a clean install. That doesn't work, i'm just cancelling my account. bored of this, bored of the "Customer Service" too.
 Asura.Tezmania
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By Asura.Tezmania 2010-09-27 14:15:21  
I got booted from ffxi 5 days ago on my PC.
I get the same error 0011.
My Laptop uses the exact same web connection and router and it has no issues connecting to ffxi.

No idea what it is but the PC just wont connect back to ffxi again since that boot.

I reinstalled on the PC still nothing... I dnt wanna play on the laptop forever.. lol

I use AOL also, its like they changed something! but freaky that my laptop still works.
 Asura.Theringer
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By Asura.Theringer 2010-09-27 14:49:43  
Hmmm Registraion code.....
 Asura.Theringer
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By Asura.Theringer 2010-09-27 14:53:24  
Ignore that. Clean install hasn't helped.
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