POL Crashing Issue PLEASE HELP !

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POL crashing issue PLEASE HELP !
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By shielsyy 2018-01-08 12:16:14  
Ive been having an issue where regardless of what I am using, windower/ashita/vanilla i get random times where volume stops for a while and POL crashes to windows.
It is random sometimes I can be on for like 2-3 hours no issues, sometimes its multiple times withing an hour. I have tried reinstalling windower, checking files in POL (no issue), tried running in compatibility mode for windows 8 and 7, and have basically run out of ideas, I dont think it is a connection problem as I dont see the R go to 0 at all, it just shits out.
it is definitely not a pc issues, as i am on a destop with gtx1080, 7700k, more than enough memory with 2 tb hd and 500gb SSD and 16gb ram.
anyone have this issue and resolve it or know of how i could? thanks!
 Odin.Drakenv
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By Odin.Drakenv 2018-01-08 13:01:01  
shielsyy said: »
Ive been having an issue where regardless of what I am using, windower/ashita/vanilla i get random times where volume stops for a while and POL crashes to windows.
It is random sometimes I can be on for like 2-3 hours no issues, sometimes its multiple times withing an hour. I have tried reinstalling windower, checking files in POL (no issue), tried running in compatibility mode for windows 8 and 7, and have basically run out of ideas, I dont think it is a connection problem as I dont see the R go to 0 at all, it just shits out.
it is definitely not a pc issues, as i am on a destop with gtx1080, 7700k, more than enough memory with 2 tb hd and 500gb SSD and 16gb ram.
anyone have this issue and resolve it or know of how i could? thanks!
If you are running the game in POL and it does the same thing as it would in windowed it’s is possible it’s windows error IE your computer.
 Odin.Drakenv
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By Odin.Drakenv 2018-01-08 13:04:23  
shielsyy said: »
Ive been having an issue where regardless of what I am using, windower/ashita/vanilla i get random times where volume stops for a while and POL crashes to windows.
It is random sometimes I can be on for like 2-3 hours no issues, sometimes its multiple times withing an hour. I have tried reinstalling windower, checking files in POL (no issue), tried running in compatibility mode for windows 8 and 7, and have basically run out of ideas, I dont think it is a connection problem as I dont see the R go to 0 at all, it just shits out.
it is definitely not a pc issues, as i am on a destop with gtx1080, 7700k, more than enough memory with 2 tb hd and 500gb SSD and 16gb ram.
anyone have this issue and resolve it or know of how i could? thanks!
Also provide a crash log
 Lakshmi.Vadian
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user: Vadian
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By Lakshmi.Vadian 2018-01-08 13:27:41  
Mine did this a while back. No idea why. Did a windows version update and it resolved itself. Might check and see if you have any pending updates.
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By shielsyy 2018-01-08 16:02:41  
Odin.Drakenv said: »
shielsyy said: »
Ive been having an issue where regardless of what I am using, windower/ashita/vanilla i get random times where volume stops for a while and POL crashes to windows.
It is random sometimes I can be on for like 2-3 hours no issues, sometimes its multiple times withing an hour. I have tried reinstalling windower, checking files in POL (no issue), tried running in compatibility mode for windows 8 and 7, and have basically run out of ideas, I dont think it is a connection problem as I dont see the R go to 0 at all, it just shits out.
it is definitely not a pc issues, as i am on a destop with gtx1080, 7700k, more than enough memory with 2 tb hd and 500gb SSD and 16gb ram.
anyone have this issue and resolve it or know of how i could? thanks!
Also provide a crash log

where would i gather a crash log? i am relatively illiterate in terms of fetching those
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By shielsyy 2018-01-08 16:18:54  
Faulting application name: pol.exe, version: 1.18.13.0, time stamp: 0x4e3bcddc
Faulting module name: ntdll.dll, version: 10.0.16299.64, time stamp: 0xac8afc81
Exception code: 0xc0000005
Fault offset: 0x0005d0bc
Faulting process id: 0x1370
Faulting application start time: 0x01d38806965e2c13
Faulting application path: C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\pol.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2024b243-951a-417d-bb78-b7a479a27576
Faulting package full name:
Faulting package-relative application ID:
 Odin.Drakenv
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By Odin.Drakenv 2018-01-08 16:28:45  
shielsyy said: »
Faulting application name: pol.exe, version: 1.18.13.0, time stamp: 0x4e3bcddc
Faulting module name: ntdll.dll, version: 10.0.16299.64, time stamp: 0xac8afc81
Exception code: 0xc0000005
Fault offset: 0x0005d0bc
Faulting process id: 0x1370
Faulting application start time: 0x01d38806965e2c13
Faulting application path: C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\pol.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2024b243-951a-417d-bb78-b7a479a27576
Faulting package full name:
Faulting package-relative application ID:
PMed u
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By Shadylite 2018-01-12 20:46:28  
Did we come up with a solution because the exact same issue is happening to me.
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