New PC Windower Not Working.

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2010-06-21
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New PC Windower not working.
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By Vincent101 2013-01-19 20:25:13  
Hello, I have a newer PC I havn't played FFXI on yet, got it installed, updated, downloaded the newest version of windower and tried to run the game. Without windower the game loads fine and runs great, however when I try to run it under windower the process starts in task manager and stops a few seconds after, and it never opens the actual program.

I tried running it in compatability mode. took all firewalls off. tried running on admin mode. Still can not get this to start up. prehaps someone can give me some help?

I am running on Windows 7 x64 bit.

If you need more information I can try to get it for you.
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-19 22:11:06  
Made sure windower resolution and FFXI resolution were the same.
Made sure to click the x64 box for windower.
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By Jetackuu 2013-01-19 22:18:35  
did you install the playonline from playonline.com or the one from the disc?

and turn off any compatibility mode ***.

where is the windower folder?
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-19 22:21:48  
I installed it from online. ok turned off compatibility mode, and the windower folder is on my desktop.

still not opening with compat mode off.
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By Jetackuu 2013-01-19 22:29:47  
Phoenix.Hapa said: »
I installed it from online. ok will turn off compatibility mode, and the windower folder is on my desktop.
put it on the root of c: or something.
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
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By Phoenix.Hapa 2013-01-19 22:33:05  
It didn't get any further. Process came up in task manager for about 5 seconds then vanished. Windower never opened.
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By Jetackuu 2013-01-19 22:36:10  
again, move the folder...
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-19 22:44:12  
Moved it in further now the path is

Computer/C:/Program Files (x86)/Windower

same problem occurred.

launcher.exe *32
pol.exe *32

processes both show up, however vanish after a few seconds.



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By Xenshi 2013-01-19 22:57:48  
Try deleting, then reinstalling it to save on the desktop. I know it's a pain. I had the same problems on a new PC and that move seemed to fix the problems. The only other thing that was weird for a while was that I couldn't launch windower from the icon pinned to the task bar, but that's very minor.
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-19 22:59:50  
ok. moved it back to desktop and same issues/problems. haha :(
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By Jetackuu 2013-01-19 23:12:56  
I'd double check to make sure you have directx installed, possibly .net and then double check your drivers.
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By Jetackuu 2013-01-19 23:13:35  
Xenshi said: »
Try deleting, then reinstalling it to save on the desktop. I know it's a pain. I had the same problems on a new PC and that move seemed to fix the problems. The only other thing that was weird for a while was that I couldn't launch windower from the icon pinned to the task bar, but that's very minor.
typically when that happens it's a shortcut issue.
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-19 23:32:38  
reinstalled Direct X. repaired .net. all drivers up to date. Same issues occurring.
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By Jetackuu 2013-01-19 23:38:05  
what video card do you have?
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-19 23:40:07  
ATI Radeon HD 5670 x2 connected with xfire
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By Jetackuu 2013-01-19 23:53:15  
forgot, which version of windower is it?
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-19 23:56:25  
newest version on the front page.
Current Version: 3.431
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By Jetackuu 2013-01-20 00:04:03  
have you tried from the launcher as well?

if so then the only thing I can think of is graphics drivers causing an issue, I had the same thing happen when I installed XI on my gf's laptop, had to find different drivers (fortunately an update was available that fixed it, but I was prepared to downgrade).

I haven't had much problems aside from that, so not sure what else to check.
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-20 00:08:03  
standard FFXI and play online viewer both run fine. it is only when I try to run it from windower does it not open.
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By Jetackuu 2013-01-20 00:10:48  
are you running XI as admin, or windower as admin, or both?
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-20 00:12:53  
both as admin
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By Jetackuu 2013-01-20 00:16:27  
I'd create a restore point and see if you can downgrade the driver.

I personally have my windower folder in the program files (x86) folder, so that's my last idea, short of maybe playing with the XI config, and the windower config files.
 Fenrir.Krytenn
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サーバ: Fenrir
Game: FFXI
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By Fenrir.Krytenn 2013-01-20 00:17:52  
Is it set to the correct Region? (JP EU NA)
[+]
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-20 00:18:39  
from what it looks like the hook.dll file just isn't working at all. I have the new one also. not sure why.

If it was a driver issue wouldn't it effect both FFXI and windower not just one?
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-20 00:19:02  
Fenrir.Krytenn said: »
Is it set to the correct Region? (JP EU NA)

Yes region NA
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By Jetackuu 2013-01-20 00:20:37  
not always.

and yeah, region checking is something I thought of earlier, forgot about it though.

I haven't set up windower in ages, kinda just got it working once and have just copied/pasted it all since...
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By Jetackuu 2013-01-20 00:22:46  
do you have .net framework 3.5 installed?
 Phoenix.Hapa
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サーバ: Phoenix
Game: FFXI
Posts: 92
By Phoenix.Hapa 2013-01-20 00:27:06  
.net 4.0 I believe
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By Jetackuu 2013-01-20 00:37:38  
go to add/remove programs, go to turn windows features on or off see if .net 3.5.1 is installed.
 Phoenix.Capuchin
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サーバ: Phoenix
Game: FFXI
user: Anza
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By Phoenix.Capuchin 2013-01-20 00:48:25  
Try turning off the recast plugin in your init settings and see if that fixes your issue. Dec. 2012 update broke recast, it would crash Windower on startup. Was fixed right away but you'll need to go download the fixed recast plugin to use it. Alternately, you can just keep recast turned off/not autoload.

I don't think your problem is .NET updates. I just happened to install the current version of .NET (4.5) last night on my Win7 64-bit machine. Prior to that I just had whatever components are natively part of Win7 through a typical clean install (IIRC, .NET Framework 3.5 is included in the Win7 OS), and I hadn't had any Windower issues.
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