Player Online Issue

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2010-06-21
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player online issue
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 09:24:03  
I log on to player online and start up the game as normal, as soon as i get on (30 secs) I get a notice. Saying A problem has caused this program to shut down, windows is finding a salutation. It's been a hour and relogs and restarts of my computer. Is it player online itself or my computer? How do I fix the issue?
 Fenrir.Rinielenika
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サーバ: Fenrir
Game: FFXI
Posts: 157
By Fenrir.Rinielenika 2010-01-04 09:31:42  
Are you using windower?

If you are, usually thats the case of the crash. I have also experienced this as well when a windower plug that is auto-loaded will crash your PoL. (usually distance or recast is the monster at hand)

If you dont use windower, I would suggest maybe running a quick file check of both FFXI and PoL via the PoL management. Before you log in.

Hope that helps!
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 09:36:35  
I don't you use windower, and I checked the files when I click on player online, said it found no errors.
 Ramuh.Krizz
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サーバ: Ramuh
Game: FFXI
user: Krizz
Posts: 23561
By Ramuh.Krizz 2010-01-04 09:37:41  
Ragnarok.Spicer said:
I don't you use windower, and I checked the files when I click on player online, said it found no errors.
Are you using Windows 7?
 Fenrir.Rinielenika
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サーバ: Fenrir
Game: FFXI
Posts: 157
By Fenrir.Rinielenika 2010-01-04 09:40:56  
Ramuh.Krizz said:
Ragnarok.Spicer said:
I don't you use windower, and I checked the files when I click on player online, said it found no errors.
Are you using Windows 7?

^ This too. Windows 7 and Vista need a patch to be able to run properly.
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 09:43:56  
since when?! I have HP windows vista, and where do i get the patch>
 Ramuh.Krizz
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サーバ: Ramuh
Game: FFXI
user: Krizz
Posts: 23561
By Ramuh.Krizz 2010-01-04 09:48:11  
Ragnarok.Spicer said:
since when?! I have HP windows vista, and where do i get the patch>
Vista has always required you to download a specific POL. There's not actually a 'patch' as previously mentioned.

I'm assuming from your first post that this is your normal FFXI computer?
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 09:49:35  
yes it is, never had a problem with it till now. Been about 1 year and some months.
 Fenrir.Rinielenika
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サーバ: Fenrir
Game: FFXI
Posts: 157
By Fenrir.Rinielenika 2010-01-04 09:51:00  
Ramuh.Krizz said:
Ragnarok.Spicer said:
since when?! I have HP windows vista, and where do i get the patch>
Vista has always required you to download a specific POL. There's not actually a 'patch' as previously mentioned.

I'm assuming from your first post that this is your normal FFXI computer?


Sorry, "patch" .... "alternate download"...... it needs a fix anyways.

http://www.playonline.com/ff11us/download/media/vista01.html?pageID=media

Theres the official download. I've always had to have it since I've had vista :O

Try it out! Hope it'll work!
 Ramuh.Krizz
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サーバ: Ramuh
Game: FFXI
user: Krizz
Posts: 23561
By Ramuh.Krizz 2010-01-04 09:56:03  
Ragnarok.Spicer said:
yes it is, never had a problem with it till now. Been about 1 year and some months.

The only thing I can recommend is a reinstall. I'm not sure what could be causing the problem for you. I've never had a problem on Vista.
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 10:03:59  
yeah looks like ill have to v.v and the patch didn't do anything :o
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 10:06:31  
well thank you for the help , ill be back on ff in another 8 hours to reinstall @.@ especially on my day off, yippy.
 Fenrir.Rinielenika
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サーバ: Fenrir
Game: FFXI
Posts: 157
By Fenrir.Rinielenika 2010-01-04 10:16:10  
Did you try to just re-install the PoL with the new one before re-installing the WHOLE game? Just try the new PoL for vista users. It might be your issue.
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 10:19:35  
ya im gonna reinstall it. not the whole game yet
 Fenrir.Rinielenika
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サーバ: Fenrir
Game: FFXI
Posts: 157
By Fenrir.Rinielenika 2010-01-04 10:20:36  
Okay good. If that doesnt work then yeah I think Im gonna have to agree with Krizz....... I really hope the PoL download will help ; ; good luck!
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 11:10:52  
well i reinstalled x3 and once i get my char on, BAM player online is not working properly windows is trying to resolve the issue,
 Fenrir.Rinielenika
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サーバ: Fenrir
Game: FFXI
Posts: 157
By Fenrir.Rinielenika 2010-01-04 11:12:13  
Ragnarok.Spicer said:
well i reinstalled x3 and once i get my char on, BAM player online is not working properly windows is trying to resolve the issue,

Thats incredibly weird... I have no idea then ; ; I would just say reinstall the whole game (right...) and hope for the best... if that STILL doesnt resolve your issue, you might want to contact a GM or something through the PoL website ; ;
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 11:13:23  
bah I have the worst luck ever, might have to do that.
 
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By 2010-01-04 11:22:38
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 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 11:42:03  
didn't work , the only thing it did do was blow up the playeronline to 100x it's size, and my anti virus isn't blocking the program, it only happens when I'm on the game itself, when I'm logged on and the /lsmes start to appear that's when the message comes up.
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 11:46:56  
I have everything on my computer scanned and updated, so I dont know what could be causing it.
 Garuda.Hypnotizd
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サーバ: Garuda
Game: FFXI
user: hypnotizd
Posts: 2400
By Garuda.Hypnotizd 2010-01-04 11:49:34  
I'm sorry its bugging me and I have to say it. Its "play" online, not "player" online.
[+]
 Ragnarok.Spicer
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サーバ: Ragnarok
Game: FFXI
user: spicer
Posts: 94
By Ragnarok.Spicer 2010-01-04 11:54:35  
ya it's a bad habit
 
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 Kujata.Erim
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サーバ: Kujata
Game: FFXI
user: Erim
Posts: 704
By Kujata.Erim 2010-01-04 11:56:27  
I doubt this will have any effect, but you never know.
Make sure your Playonline folder, and all the folders beneath it are set to low security settings.

In order to do this you have to go to:

C:\Program Files\
or
C:\Program Files (x86)\ (only if you're x64)

Right Click > Properties > Security > Edit... > Add... (do this on the PlayOnline Folder)

You should be at a "Select Users or Groups" window. In the text box type:

"Everyone"

Click OK.

Click Everyone in the "Group or User names:" List.

Check the "Allow" Radio box beside Full control in the "Permissions for Everyone" list.
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